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Picture of Michael Kors MK4030 Vivianna II

Michael Kors MK4030 Vivianna II

PRICE: €52.93
COLOR:
3106 Dark Tortoise/Gold
3161 Grey Pastel Tortoise
3162 Pink Tortoise
3163 Black
3188 Bottle Green Marble
SIZE:
Eye 54 Bridge 16 Temple 135 Medium
Eye 52 Bridge 16 Temple 135 Medium

Free Domestic
Shipping

Frames & Lens
Guarantees

Easy Returns

Eyewear
Specialist

 

Shipping Policy

USA

In-Transit Time 
(Approximation)

Cost

Standard
USPS First Class

5-7 business days

Free

Expedited
USPS Priority

1-3 business days

$9.99

Next Day
Fedex/UPS

1 business days

$19.95

INTERNATIONAL

Fedex/UPS/USPS

4-8 business days

$19.95


Non-Prescription Order Processing Time
1-5 business days*

Prescription Order Processing Time
4-10 business days

In-Transit Time + Processing Time = Delivery Time

Your actual delivery date may vary due to the products availability as well as your delivery location and any unexpected weather conditions. Delivery times exclude weekends, and holidays. If you added prescription lenses to your order please allow an additional 1-5 business days for your order to process.

Taxes & Duties:

All Washington State customers will be charged sales taxes as we are required to collect for the State of Washington.

If purchasing from outside the US please note it is the buyers responsibility to determine if any Duties and Taxes will be assessed by the importing country based on current laws governing imports. The buyer will be responsible for any and all charges that your country may apply for importing a good into your country.

Undeliverable or Refused Item

Any packages that return to our facility as undeliverable, or refused will be subject to a 10% restocking fee or $20, whichever is greater if the item is refunded. If you request to have the item reshipped, we will invoice you for shipping.
*Delivery Estimates

 

Returns/ Exchanges/ Cancellation

 

100% Satisfaction Guaranteed!

We strive for 100% customer satisfaction with every purchase! All of our frames are guaranteed 100% authentic and are free of any defect. If your frame or lens is delivered with defects or damage, we will replace any item to ensure 100% satisfaction.

Cancelling My Order

If you need to cancel your order for any reason, you will have 2 hours from when you made your purchase. Cancelling is free, if you notify us by phone or email within 2 hours from purchasing your frames. Cancellation request received after 2 hours of placing your order will have a $20 cancellation fee applied to the refund of the frame, while custom lenses are non refundable as our lab has already began processing your lenses.

Once your order ships you will not be able to cancel your order, after which time the standard return or exchange policy will apply.

Returns Without Prescriptions (Custom Lenses)

You will have 30 days from the date of delivery to request a return. Once your return is approved, your item must be received in our facility within 10 days. Returns received outside of the 10 days will be denied and returned to you.

All materials and packaging (cleaning cloth, case, etc) must be returned to us in new condition to receive a full refund on your frame. If the returned item is missing any materials and/or in a condition other than new your order will be subject to a 20% restocking fee.

Domestic customers can print your free return label here.  

Returns with Prescriptions (Custom Lenses)

You will have 30 days from the date of delivery to request a return. Once your return is approved, your item must be received in our facility within 10 days. Returns received outside of the 10 days will be denied and returned to you.

All materials and packaging (cleaning cloth, case, demo lenses etc) must be returned to us in new condition to receive a full refund on your frame and 50% on your lenses. If the returned item is missing any materials and/or in a condition other than new your order will be subject to a 20% restocking fee.

Domestic customers can print your free return label here.  

Exchanges Without Prescriptions (Custom Lenses)

You have 5 business days from the date of the delivery to request an exchange. The item must be returned and received in our facility within 10 days after your exchange being approved. If the frame you wish to exchange for is more expensive we will invoice you for the difference plus shipping. If the item is less expensive we will issue a refund on the difference minus the new charge for shipping.

To initiate an exchange please contact our customer service department and one of our representatives will be happy to assist you.

Exchanges with Prescriptions (Custom Lenses)

You have 5 business days from the date of the delivery to request an exchange. The item must be returned and received in our facility within 10 days after your exchange being approved. Since the lenses you purchased were custom fitted into your frame we are unable to use them for the exchanged frame. However, we are happy to offer you 50% off the new lenses. You will be invoiced for any price difference, 50% off new lens costs, and shipping. If the item, you are exchanging for you will receive a refund for the difference minutes the new lens cost and shipping.

To initiate an exchange please contact our customer service department and one of our representatives will be happy to assist you.

Frame Warranty

1 Year Manufacturer Warranty

All of the frames that we carry come with a 1-year manufacturer warranty.  This one-time warranty repair or exchange is available from the original manufacturer and affirms the authenticity of our inventory. The warranty covers any manufacturer defect such as paint chipping off, metal discoloration, hinge breakage, etc.

Some examples of what is not covered under warranty:  damage caused using inappropriate cleaning solution, breakage caused from excessive force.

To initiate a warranty claim, please contact our customer service department and one of our representatives will be happy to assist you.  If your product is covered under warranty you will be required to cover the shipping charges to ship your item to our office for us to proceed with the warranty claim.  We will either repair or replace the defective frames(s) at our discretion.  If the frame is no longer available, you will be offered store credit on an item of equal or same value.  Please allow 2-3 weeks for processing to be complete.

2 Year Extended Warranty

The extended warranty is offered for $19.95 and must be purchased along with the frame.  This one-time warranty covers the same exact defects as the original manufacturer warranty, however instead of 1 year, the warranty is in effect for 1 additional year for a total of 2 years of coverage.

Please refer to the steps mentioned in the 1-year warranty to initiate a warranty claim.

 

Lenses Warranty

1 Year Lenses Warranty

We offer a 1-year warranty against manufacturer defect on prescription (custom lenses) that you purchase along with your frame. This warranty covers all lens types expect for plastic lenses.  Due to the fragile nature of plastic lenses, we are not able to offer a warranty for this material.

Examples of what may be covered under manufacturer defect: peeling of the coating, discoloration of the lenses.

Examples not covered under manufacturer defect: scratches, damaged caused from excessive force, etc.

To initiate a warranty claim, please contact our customer service department and one of our representatives will be happy to assist you.  If your lenses are covered under warranty you will be required to cover the shipping charges to ship your item to our office for us to proceed with the warranty claim.  Please allow 2-3 weeks for processing to be complete.

*If your order does not qualify under warranty repair/replacement, we are happy to offer you a discount on new lenses. Please contact our customer service department and one of our representatives will be happy to provide you with a quote.

ABOUT MICHAEL KORS:

Michael Kors combines the idea of a luxurious lifestyle with relaxed style. Standing out in the fashion industry since 1981, Michael Kors delivers innovative designs through clothing, bags and eyewear. Whether focusing on reflective lenses, tortoise acetates, or the brand’s signature and recognizable logo, Michael Kors eyeglasses and sunglasses are configured with sophisticated accents for a timeless look.