FREE Single Vision Polycarbonate with AR lenses for all Eyeglasses- just click on the Select Lenses option!

Picture of Kate Spade LUCYANN

Kate Spade LUCYANN

PRICE: $99.00
SIZE:
Eye 49 Bridge 16 Temple 135 Medium
Eye 51 Bridge 16 Temple 135 Medium
Eye 47 Bridge 16 Temple 135 Small
Eye 53 Bridge 16 Temple 135 Medium
COLOR:
0DV2 Tortoise Kiwi
0JMD Tortoise Gold
0JYY Black Tortoise Fade
0X77 Tortoise Aqua Striped
0X78 Black Pink Striped
0W40 Camel Tortoise Ripe

Free Domestic
Shipping

Frames & Lens
Guarantees

Easy Returns

Eyewear
Specialist

 

Shipping Policy

USA

In-Transit Time 
(Approximation)

Cost

Standard
USPS First Class

5-7 business days

Free

Expedited
USPS Priority

1-3 business days

$9.99

Next Day
Fedex/UPS

1 business days

$19.95

INTERNATIONAL

Fedex/UPS/USPS

4-8 business days

$19.95


Non-Prescription Order Processing Time
1-5 business days*

Prescription Order Processing Time
4-10 business days

In-Transit Time + Processing Time = Delivery Time

Your actual delivery date may vary due to the products availability as well as your delivery location and any unexpected weather conditions. Delivery times exclude weekends, and holidays. If you added prescription lenses to your order please allow an additional 1-5 business days for your order to process.

Taxes & Duties:

All Washington State customers will be charged sales taxes as we are required to collect for the State of Washington.

If purchasing from outside the US please note it is the buyers responsibility to determine if any Duties and Taxes will be assessed by the importing country based on current laws governing imports. The buyer will be responsible for any and all charges that your country may apply for importing a good into your country.

Undeliverable or Refused Item

Any packages that is returned to our facility as undeliverable, or refused will be subject to a 20% restocking fee.  Any other fees associated with the return such as import duties or return shipment fees will also be deducted from the refund. If you request to have the item reshipped, we will invoice you for shipping.
*Delivery Estimates

 Signature Confirmation

Orders shipping to apartments or addresses that have a unit number will ship with signature confirmation.  All orders over $150 will also ship with signature confirmation.

Returns/ Cancellation

 

100% Satisfaction Guaranteed!

We strive for 100% customer satisfaction with every purchase! All of our frames are guaranteed 100% authentic and are free of any defect. If your frame or lens is delivered with defects or damage, we will replace any item to ensure 100% satisfaction.

Cancelling My Order

If you need to cancel your order for any reason, you will have 2 hours from when you made your purchase. Cancelling is free, if you notify us by phone or email within 2 hours from purchasing your frames. Cancellation request received after 2 hours of placing your order will have a $20 cancellation fee applied to the refund of the frame, while custom lenses are non refundable as our lab has already began processing your lenses.

Once your order ships you will not be able to cancel your order, after which time the standard return policy will apply.

Returns Without Prescriptions (Custom Lenses) Updated 4/10/2018

You will have 30 days from the date of delivery to request a return. Once your return is approved, your item must be received in our facility within 10 days. Returns received outside of the 10 days will be denied and returned to you.

All materials and packaging (cleaning cloth, case, etc) must be returned to us in new condition to receive a full refund on your frame. If the returned item is missing any materials and/or in a condition other than new your order will be subject to a 20% restocking fee.

A 20% restocking fee will be applied to any customers who purchase and return 4 or more items within a 20 day period 

For return authorization and instructions, please email us at returns@designerframesoutlet.com.

Please allow 5-7 business days for your return to be processed, once it has reached our facility.

Returns with Prescriptions (Custom Lenses) Updated 4/10/2018

You will have 30 days from the date of delivery to request a return. Once your return is approved, your item must be received in our facility within 10 days. Returns received outside of the 10 days will be denied and returned to you.

All materials and packaging (cleaning cloth, case, demo lenses etc) must be returned to us in new condition to receive a full refund on your frame and 50% on your lenses. If you return an order that had free lenses you will be charged a $10 restocking fee. If the returned item is missing any materials and/or in a condition other than new your order will be subject to a 20% restocking fee.

A 20% restocking fee will be applied to any customers who purchase and return 4 or more items within a 20 day period.

For return authorization and instructions, please email us at returns@designerframesoutlet.com.

Please allow 5-7 business days for your return to be processed, once it has reached our facility.

 

Frame Warranty

1 Year Manufacturer Warranty

All of the frames that we carry come with a 1-year manufacturer warranty.  This one-time warranty repair or exchange is available from the original manufacturer and affirms the authenticity of our inventory. The frame warranty covers manufacturing defects but not damage induced by the wearer or due to excessive conditions such as heat, moisture, breakage, etc. There is no scratch warranty on sunglass lenses.

Some examples of what is not covered under warranty:  damage caused using inappropriate cleaning solution, breakage caused from excessive force.

To initiate a warranty claim, please contact our customer service department and one of our representatives will be happy to assist you.  If your product is covered under warranty you will be required to cover the shipping charges to ship your item to our office for us to proceed with the warranty claim.  We will either repair or replace the defective frames(s) at our discretion.  If the frame is no longer available, you will be offered store credit on an item of lesser or equal value.  Please allow 2-3 weeks for processing to be complete.

2 Year Extended Warranty

The extended warranty is offered for $19.95 and must be purchased along with the frame.  This one-time warranty covers the same exact defects as the original manufacturer warranty, however instead of 1 year, the warranty is in effect for 1 additional year for a total of 2 years of coverage.

Please refer to the steps mentioned in the 1-year warranty to initiate a warranty claim.

 

Lenses Warranty

1 Year Lenses Warranty*

We offer a 1-year warranty against manufacturer defect on prescription (custom lenses) that you purchase along with your frame. This warranty covers all lens types expect for plastic lenses.  Due to the fragile nature of plastic lenses, we are not able to offer a warranty for this material.

*Orders that purchase with the Free Single Vision Polycarbonate lenses do not qualify under the warranty replacement. Please contact customer service at customerservice@designerframesoutlet.com to discuss a discounted price to have the lenses redone.

Examples of what may be covered under manufacturer defect: peeling of the coating, discoloration of the lenses.

Examples not covered under manufacturer defect: scratches, damaged caused from excessive force, etc.

To initiate a warranty claim, please contact our customer service department and one of our representatives will be happy to assist you.  If your lenses are covered under warranty you will be required to cover the shipping charges to ship your item to our office for us to proceed with the warranty claim.  Please allow 2-3 weeks for processing to be complete.

*If your order does not qualify under warranty repair/replacement, we are happy to offer you a discount on new lenses. Please contact our customer service department and one of our representatives will be happy to provide you with a quote.

ABOUT KATE SPADE:

Combined with bold graphic prints, the vivid colors of the Kate Spade collection present a playful look. Kate Spade eyewear helps women show off their sense of style with exciting varieties. Whether perfecting vision or shading the eyes on bright, sunny days, Kate Spade eyeglasses and sunglasses are sure to add a charming touch both at work and at home.